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Frequently Asked Questions

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Keep Your Business Safe & Ensure High Availability

Through the collaboration with customers in discussing needs and demand, we're able to attain mutual understanding, gain customer trust to offer appropriate advice, and bring about suggestions on suitable technology to transform your business.
We reduce redundant complex calculations and lengthy erroneous code texts with simpler ones to ensure Xenet Technologies would run seamlessly and the design is reserved in its best form when viewed from a wide range of mobile devices & browsers.
Our customers comes first making sure we see the smile in the faces of our client through the collaboration with customers in discussing needs and demand.
Priority One: When your network goes down or an application isn’t accessible to a whole group of people that prevents them from doing their job, we drop everything and help immediately because it's a top priority.
Priority Two: If an application is not working for just one person, this is a medium priority call.
Priority Three: If someone needs security rights added to a folder, and it’s not time sensitive, these are low priority calls.
Don’t have an IT staff? our Managed IT services provides the best solution IT Support Available.